Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.
Refund policy - All gift card sales are final – No refunds.
Effective: June 8, 2017
Information Collected and Stored
We may collect two basic types of information about users of the Website: (1) personally identifiable information (“PII”) from individuals who submit their name, address, contact information or payment information; and (2) non-personally identifiable information (“non-PII”). PII is any information that you supply to us that can individually identify you, such as your full name and email address.
Non-PII is information that we collect when you use the Website, but does not personally identify you. Non-PII includes, but is not limited to, information about the devices you use to access the Website (e.g., IP address and unique device identifiers) and information about your interaction with the Website.
Use of Your Information
We use the information we learn about you to help us personalize and continually improve your experience using the Website. We may use your information to: provide requested or personalized content; take your reservation; purchase gift certificates or other product; send offers or promotions for our restaurants, services or special events; communicate with you and respond to inquiries; optimize or improve the Website and our operations; detect, investigate, and prevent activities that may violate our policies or be illegal; and perform statistical, demographic, and marketing analyses of users of the Website.
We may also use or combine information that we collect through the Website with information that we collect about you offline or from other sources to enhance, expand, and check the accuracy of our records.
Sharing Your Information
We may disclose your information collected to our agents, affiliates, partners, and other third parties, as described below. We may disclose your non-PII in any manner that we deem appropriate, including to help us determine how people use parts of the Website and how we can improve the Website.
Third-Party Agents and Service Providers: We have third-party agents, subsidiaries, affiliates and service providers that perform functions on our behalf, including, but not limited to, hosting, providing the platform used to deliver the Website, technical integration, marketing, payment processing and analytics. These entities may have access to PII, if needed, to perform their functions.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose PII if required to do so by law or on the good-faith belief that such action is necessary to: (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, or (c) act to protect the personal safety of us, users of the Website, or the public.
Cookies and Interest-Based Advertising:
The Website uses “cookies” to collect information about your visit and to manage your preferences. It does not collect or provide your PII. It can, however, be used to note information about your visit, such as your type of web browser, operating system and Internet Protocol address, to better tailor the Website for you. We may share non-PII obtained from the varying kinds of cookies with third parties, including vendors, advertisers and others. You can control what cookies are accepted by your device through the settings on your browser or by deleting them. Doing so, however, may limit the personalization available to you.
Opting-Out of E-Mail Marketing Communications
You may always opt-out of receiving future e-mail marketing messages from Punch Bowl Social. We provide you with the opportunity to opt-out of such communications from us by clicking the “unsubscribe” link at the bottom of each marketing e-mail. Please note that you may not opt-out of our service-related communications.
How We Secure Your Information
We take reasonable security measures to help protect the personal information collected through our Websites. Please understand, however, that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
You can help protect the privacy of your own information by using encryption and other techniques to prevent unauthorized interception of your personal information. You are responsible for the security of your information that you transmit to us or view, download, or otherwise access when using unencrypted, public or otherwise unsecured networks.
Other Important Information
Users Under Thirteen: Our Websites are intended for users ages 13 and older only. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 13. If we become aware of personal information in our database that was collected from a child under 13, we will delete such information.
Users Outside of the United States: If you use our Websites outside of the United States, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in the United States and elsewhere. The laws in the U.S. and these countries regarding personal information may be different than the laws of your country.
Your California Privacy Rights: We do not disclose your personal information to unaffiliated third parties for those third parties’ direct marketing purposes unless you affirmatively agree to such disclosure.
All rights reserved.