PRIVACY POLICY




DELIVERY POLICY

Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.

RETURN POLICY

Refund policy - All gift card sales are final – No refunds.

PRIVACY POLICY

Effective: June 8, 2017

Seasoned Development, LLC and its affiliated entities (“Punch Bowl Social,” “we,” “us,” “our”) is committed to letting you know how we will collect and use your information. This Privacy Policy is applicable to your use of the Punch Bowl Social’s websites (the “Website”). We have established this Privacy Policy to let you know the kinds of information we may gather when you use the Website, why we gather your information, what we use your information for, when we might disclose your information, and how you can manage your information.

This Privacy Policy does not apply to information that users may submit to us offline, or to third-party websites that may be linked to or from the Website. We are not responsible for the actions and privacy policies of third-party websites.

By using the Website, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We reserve the right to modify the terms of this Privacy Policy from time to time. Your continued use of the Website following the posting of changes will mean you accept those changes.

Information Collected and Stored

We may collect two basic types of information about users of the Website: (1) personally identifiable information (“PII”) from individuals who submit their name, address, contact information or payment information; and (2) non-personally identifiable information (“non-PII”). PII is any information that you supply to us that can individually identify you, such as your full name and email address.

Non-PII is information that we collect when you use the Website, but does not personally identify you. Non-PII includes, but is not limited to, information about the devices you use to access the Website (e.g., IP address and unique device identifiers) and information about your interaction with the Website.

Use of Your Information

We use the information we learn about you to help us personalize and continually improve your experience using the Website. We may use your information to: provide requested or personalized content; take your reservation; purchase gift certificates or other product; send offers or promotions for our restaurants, services or special events; communicate with you and respond to inquiries; optimize or improve the Website and our operations; detect, investigate, and prevent activities that may violate our policies or be illegal; and perform statistical, demographic, and marketing analyses of users of the Website.

We may also use or combine information that we collect through the Website with information that we collect about you offline or from other sources to enhance, expand, and check the accuracy of our records.

Sharing Your Information

We may disclose your information collected to our agents, affiliates, partners, and other third parties, as described below. We may disclose your non-PII in any manner that we deem appropriate, including to help us determine how people use parts of the Website and how we can improve the Website.

Third-Party Agents and Service Providers: We have third-party agents, subsidiaries, affiliates and service providers that perform functions on our behalf, including, but not limited to, hosting, providing the platform used to deliver the Website, technical integration, marketing, payment processing and analytics. These entities may have access to PII, if needed, to perform their functions.

Assignment: We may change our ownership or corporate organization while providing the Website. We may also sell certain assets associated with the Website. In such event, we may transfer some or all of your information to an entity acquiring all or part of our assets or to another entity with which we have merged. Under such circumstances, we would request the acquiring party to follow the practices described in this Privacy Policy with respect to information that has already been collected.

Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose PII if required to do so by law or on the good-faith belief that such action is necessary to: (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, or (c) act to protect the personal safety of us, users of the Website, or the public.

Cookies and Interest-Based Advertising:

The Website uses “cookies” to collect information about your visit and to manage your preferences. It does not collect or provide your PII. It can, however, be used to note information about your visit, such as your type of web browser, operating system and Internet Protocol address, to better tailor the Website for you. We may share non-PII obtained from the varying kinds of cookies with third parties, including vendors, advertisers and others. You can control what cookies are accepted by your device through the settings on your browser or by deleting them. Doing so, however, may limit the personalization available to you.

We partner with third-party advertising companies who use cookies and other tracking technologies to provide advertisements on our Website and on third-party websites. These third parties may use these technologies to collect information about you when you use the Website. They may collect information about your online activities over time and across different websites and other online services. They may also use persistent identifiers to track your usage across other websites in their networks beyond the Website. They may use this information to provide you with interest-based advertising or other targeted content. While we do not knowingly provide these entities with information that personally identifies you, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us.

Punch Bowl Social, third parties, and others may use cookies or similar tools to provide customized ads based on visits to their websites. You can find more information about these tools, including benefits they can provide and how to opt-out, at the Network Advertising Initiative (“NAI”) and Digital Advertising Alliance (“DAA”) websites. Companies that are members of NAI and DAA offer you the ability to opt-out of interest-based advertising programs by visiting the NAI and DAA websites. Please note that if you use a different computer, change your web browser, or delete your cookies, you will need to renew all of your opt-out choices. Additionally, please note that opting-out of an advertising network’s service does not mean that you will not receive advertising while using our Website or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these industry programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. Please note that, although your device may include “Do Not Track” functionality, Punch Bowl Social’s information collection and disclosure practices will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.

We use Google Analytics, an analytics service provided by Google, Inc., and other analytics providers on our Website. These analytics services uses cookies or other technologies to help us analyze how users interact with and use the Website, compile reports on activity, and provide other analytical services and reports. The technologies used by these analytics services may collect information such as your IP address, time of visit, whether you are a return visitor, any referring website, and other information. Our Website does not use these analytics services to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s analytics services and to learn how to opt out of tracking of analytics by Google click here.

Opting-Out of E-Mail Marketing Communications

You may always opt-out of receiving future e-mail marketing messages from Punch Bowl Social. We provide you with the opportunity to opt-out of such communications from us by clicking the “unsubscribe” link at the bottom of each marketing e-mail. Please note that you may not opt-out of our service-related communications.

How We Secure Your Information

We take reasonable security measures to help protect the personal information collected through our Websites. Please understand, however, that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

You can help protect the privacy of your own information by using encryption and other techniques to prevent unauthorized interception of your personal information. You are responsible for the security of your information that you transmit to us or view, download, or otherwise access when using unencrypted, public or otherwise unsecured networks.

Other Important Information

Users Under Thirteen: Our Websites are intended for users ages 13 and older only. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 13. If we become aware of personal information in our database that was collected from a child under 13, we will delete such information.

Users Outside of the United States: If you use our Websites outside of the United States, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in the United States and elsewhere. The laws in the U.S. and these countries regarding personal information may be different than the laws of your country.

Your California Privacy Rights: We do not disclose your personal information to unaffiliated third parties for those third parties’ direct marketing purposes unless you affirmatively agree to such disclosure.

If you have any questions about this Privacy Policy, you should contact us by using our contact form.

All rights reserved.